Terms & Conditions
Last Updated: September 11, 2026
Welcome to [ Buggy Rental UAE ]. By accessing our website or booking and using our desert safari, dune buggy, and adventure tour services, you agree to comply with the following Terms & Conditions. Please read them carefully before making a booking.
1. Booking & Reservations
All bookings are subject to availability and confirmation.
When making a booking, customers are responsible for providing accurate information, including their name, contact details, booking date, number of guests, and any other information required to arrange the tour.
A booking is considered confirmed only after confirmation has been provided by [ Buggy Rental UAE ].
2. Tour Information
Tour durations, activities, pickup times, locations, and inclusions may vary depending on the package selected.
We reserve the right to make reasonable changes to the itinerary when necessary due to weather, road conditions, operational requirements, safety concerns, or circumstances beyond our control.
3. Dune Buggy & Adventure Activities
Dune buggy and desert activities involve physical activity and inherent risks.
Customers must follow all safety instructions provided by our guides and staff. Safety equipment must be used whenever required.
Drivers must meet the minimum age and other eligibility requirements applicable to the selected activity.
Customers must operate vehicles responsibly and follow the instructions of our guides at all times.
4. Customer Responsibilities
Customers agree to:
- Follow all safety instructions and tour guidelines.
- Arrive at the designated pickup point on time.
- Provide accurate booking information.
- Use vehicles and equipment responsibly.
- Respect our staff, guides, other guests, and the desert environment.
- Inform us in advance of any relevant restrictions or special requirements.
Failure to follow safety instructions may result in removal from an activity without a refund.
5. Age & Driving Requirements
Age requirements may vary depending on the selected tour or dune buggy experience.
Customers who wish to drive a buggy must meet the applicable minimum age, licensing, and safety requirements for that activity.
Passengers who do not meet driving requirements may be restricted to passenger seating where available.
Please confirm the requirements for your selected package before booking.
6. Pickup & Transportation
If your package includes transportation, pickup details and estimated times will be provided during the booking process.
Customers are responsible for being ready at the agreed pickup location and time.
Delays caused by traffic, road conditions, weather, or other circumstances beyond our control may occur.
7. Payments
Prices and payment requirements are displayed or communicated during the booking process.
Customers are responsible for providing accurate payment information and completing any required payment before the tour.
We reserve the right to refuse or cancel a booking where payment has not been successfully completed.
8. Cancellation & Refunds
Cancellation and refund terms may vary depending on the selected tour and booking conditions.
If you need to cancel or change your booking, please contact us as soon as possible.
Refunds, where applicable, will be processed according to the cancellation policy associated with your booking.
Certain bookings, special offers, or promotional packages may be non-refundable.
9. Weather & Unforeseen Circumstances
Desert activities are dependent on suitable conditions.
For safety reasons, we may postpone, modify, or cancel an activity due to severe weather, unsafe desert conditions, government restrictions, road closures, or other circumstances beyond our reasonable control.
Where applicable, we may offer an alternative date or suitable alternative arrangement.
10. Prohibited Conduct
Customers must not:
- Operate a vehicle under the influence of alcohol or drugs.
- Engage in reckless or dangerous driving.
- Intentionally damage vehicles or equipment.
- Disobey safety instructions.
- Behave in a threatening, abusive, or inappropriate manner toward staff or other guests.
We reserve the right to end a customer’s participation if their behavior creates a safety risk or significantly affects other guests.
11. Damage to Vehicles or Equipment
Customers may be held responsible for damage caused by negligent, reckless, or unauthorized use of vehicles or equipment.
Any applicable damage charges will be communicated to the customer where appropriate.
12. Personal Belongings
Customers are responsible for their personal belongings during the tour.
We recommend keeping valuable items secure and bringing only essential belongings.
[ Buggy Rental UAE ] is not responsible for lost, damaged, or stolen personal items unless required by applicable law.
13. Photography & Media
During our tours, photographs or videos may occasionally be taken for promotional or marketing purposes.
Where required, appropriate permission will be obtained before using identifiable customer images for promotional purposes.
Customers may contact us if they have questions or concerns regarding the use of their images.
14. Website Use
The content on this website is provided for general information and may be updated from time to time.
We make reasonable efforts to keep website information accurate, but tour availability, prices, schedules, packages, and services may change without prior notice.
Unauthorized use, reproduction, or distribution of website content is not permitted.
15. Limitation of Liability
To the extent permitted by applicable law, [ Buggy Rental UAE ] is not responsible for loss, injury, delay, damage, or inconvenience resulting from circumstances beyond our reasonable control.
Customers participate in adventure activities at their own responsibility and must follow all safety instructions provided by our team.
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
16. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our services, business practices, or legal requirements.
Updated terms will be published on this page with a revised Last Updated date.
17. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
[Company Name]
Email: [Your Email Address]
Phone: [Your Phone Number]
Location: Dubai, United Arab Emirates